Every strand is 100% ethically sourced human hair, celebrated for its natural luster, softness, and durability. Designed especially for sensitive scalps, our wigs feature:

• Ultra-thin 0.1 mm lace that melts into your skin
• Breathable hand-tied caps for maximum airflow
• Soft silicone lining to prevent slipping or irritation
• Invisible scalp design that mimics real skin tone

It’s not just a wig—it’s a wearable solution crafted with care.

Our wigs come in Small, Medium, and Large. You can measure your head using a soft tape measure around your hairline and nape. A detailed cap size measurement guide is available here to help you find your perfect fit. Still unsure? Book a free consultation and let our team guide you.

Absolutely. Opt for a bespoke creation: specify your desired hair length and density, cap size and lace type, color, texture, and hairline style. Each bespoke piece is made-to-order with precision, care, and attention to every detail.

We accept PayPal, Visa, Mastercard, American Express, Apple Pay, and Google Pay.

For flexible payment options, you can also choose Klarna, Afterpay, or Shop Pay Installments to split your purchase into interest-free payments.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We accept changes or cancellations within:

• 12 hours of placing your order – free of charge
• 12–72 hours – subject to a 15% handling fee

Once your order has shipped, we’re unable to make changes. Please contact us as soon as possible at care@rapunzelhair.com.

All orders are shipped via FedEx or DHL with tracking included. It normally takes 3-5 business days to reach you.

Yes, we offer free worldwide shipping for all wig orders. Check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

International orders may be subject to customs duties or VAT. We’ll provide clear instructions to simplify the process and minimize delays. Learn more on our Shipping Information.

Once your order ships, you'll receive an email with your tracking number and a link to monitor its journey in real time. And you can track it here.

Yes, we offer refunds service.

• PayPal: Refunds are processed immediately once approved.
• Credit or Debit Card: Refunds typically appear within 2–7 business days, depending on your bank’s processing time.
• Afterpay: Refunds via Afterpay generally take 1–2 weeks to be reflected in your account.

Yes. You can request a free return or exchange within 30 days of receiving your wig. The piece must be:

Unworn, unwashed, unaltered (lace intact)

In original packaging with tag attached

We offer one complimentary return or exchange per wig order, covering shipping both ways.Learn more on our Returns & Exchange Policy.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover improper use, or improper wash, or other issues that are not attributable to a manufacturer defects.

Yes, every customer is entitled to one free repair within 30 days of delivery. Simply send photos of the issue to care@rapunzelhair.com, and we’ll take care of the rest. After 30 days, a service fee may apply.

Putting on a wig takes some practice, but it gets easier over time. When you first take the wig out of the packaging, give it a gentle shake to let air in and bring it back to life as it may look flat from shipping.

If you're using a wig cap, put it on first, making sure the front edge aligns with your natural hairline and all your hair is tucked underneath.

If you have long hair and no cap, twist your hair into a French bun or two low buns, then pin them flat. Hold the wig by the ear tabs, place the back label at the base of your neck, and slide the front forward onto your head. Adjust the fit so the cap sits snugly and evenly—your ears should remain free and not covered by the wig.

Treat your wig with the same care you’d give your natural hair.

1. Before washing, gently detangle it using a wide-tooth comb.
2. Rinse thoroughly with lukewarm water, then apply shampoo to the mid-lengths and ends—avoid rubbing the roots.
3. After rinsing out the shampoo, apply a moisturizing conditioner.
4. Then let the wig air dry on a wig stand or mannequin head to maintain its shape and prevent tangling.

💡Tip: Avoid twisting, wringing, or scrubbing during washing to protect the hair fibers.

Use a wide-tooth comb or a soft-bristle wig brush, especially when the wig is wet. Always start detangling from the ends upward to avoid unnecessary tension on the roots. For dry hair, particularly curly or wavy styles, a brush with flexible, cushioned bristles works best.

🚫 Avoid using fine-tooth combs or stiff brushes, as they can cause breakage and shedding.

When not in use, store your wig on a wig stand or mannequin head to keep its natural shape and avoid tangles. Place it in a cool, dry area, away from direct sunlight, humidity, or dust.

For long-term storage or travel: Place your wig in a silk or satin bag to reduce friction

Travel Tip: Use a travel wig case to prevent crushing while in transit.

Yes, our wigs are made from 100% human hair and can be styled using flat irons, curling wands, or blow dryers. However, we recommend:

• Always applying a heat protectant spray
• Using the lowest effective heat setting
• Limiting frequent high-heat styling to maintain softness and shine

Over washing can lead to dryness or premature fading, especially for colored wigs. Follow these general guidelines:

• Daily wear (or using adhesives): Wash every 3–4 weeks
• Occasional wear: Wash every 1–2 months

💡Tips: Always detangle before washing and use sulfate-free, alcohol-free, and fragrance-free products to protect the hair’s integrity.